Terms of service

## Terms of Service

**Overview**

This website is operated by SnoozeLab. By visiting our site or purchasing from us, you agree to these Terms of Service.

**Products and pricing**

All prices are shown in British Pounds (GBP) and include VAT where applicable. We reserve the right to change prices, product descriptions, and availability at any time. Product images are for illustration; minor variations can occur.

**Orders**

When you place an order you'll receive a confirmation email. We reserve the right to refuse or cancel any order (for example, suspected fraud or pricing errors) — if we cancel after payment, you'll be refunded in full.

**Returns and refunds**

see our Refund Policy for full details.

**Product use**

Our products are comfort and sleep-support products. They are not medical devices and are not intended to diagnose, treat, or cure any medical condition. If you have a medical concern about your neck or sleep, consult a healthcare professional.

**Limitation of liability**

To the fullest extent permitted by law, SnoozeLab shall not be liable for any indirect or consequential loss arising from the use of our products or website. Nothing in these terms limits your statutory rights as a consumer.

**Governing law**

These terms are governed by the laws of England and Wales.

**Contact**

Questions about these terms: ewanweirbusiness@gmail.com

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